Dispatcher/Mobile Response Team - Part-Time/weekend
South County Mental Health Center · Delray Beach, Florida, US
Dispatcher - Mobile Response Team As the Dispatcher/Admin Tech in our Mobile Response Team department, you will be responsible for the coordinating and dispa...
Job description
Dispatcher - Mobile Response Team As the Dispatcher/Admin Tech in our Mobile Response Team department, you will be responsible for the coordinating and dispatching of staff for crisis related activities within our community. The dispatcher will work with Community resources, local Law Enforcement, MRT staff, managers and supervisors to timely schedule, coordinate, and complete mobile response crisis calls. RESPONSIBILITIES: - Position facilitates the appropriate response for each call placed for service, while maintaining heavy radio traffic for incoming calls. - The employee works within the scope of established laws, rules, and regulations of the work, however, is expected to exercise considerable judgment and initiative in performing work under the established policies and procedures. - Receives telephone calls through communications system; prioritizes emergency and non-emergency situations and needs; routes information to appropriate MRT location. - Provide approximate time frame of arrival to callers prior to the arrival of MRT. - Enters information from callers into a Initial Call Log and Database. - Multi-task between phone, cell phone and database system. - Maintains open...