Head of Ecommerce & Customer Operations
Levi Strauss & Co. · London, England, GB
Calling all originals: At Levi Strauss & Co. , you can be yourself — and be part of something bigger. We're a company of people who like to forge our own pat...
Job description
Calling all originals: At Levi Strauss & Co., you can be yourself — and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit — and your future. About the Job: Reporting to the VP Ecommerce Europe, you'll own and drive the ecommerce operating engine across Europe, ensuring Levi's.com delivers scalable growth through best-in-class operational execution, customer experience optimisation, and commercial performance. You will be accountable for transforming ecommerce operations into a high-velocity growth driver connecting product, platform, customer care, payments, and personalisation into a seamless, revenue-generating ecosystem. You'll lead and inspire a blended team of internal and external partners, building the foundations, rhythms, and operating models that enable sustainable growth, increased lifetime value, and long-term brand loyalty. Key Responsibilities: Ecommerce Operations & Commercial Execution: Own the end-to-end ecommerce operating model, ensuring flawless execution across PIM, CMS, pro...