Service Desk Specialist I

Job description

Company Description As a leader in Medicare health insurance distribution, Spring Venture Group guides people through one of their most important life decisions — finding the right insurance coverage. We are on a mission to be the most trusted partner for our customers and our people, enabling empowered decisions along the journey to health and financial well-being. Spring Venture Group offers incredible culture, benefits, and fantastic income potential in a stable and successful work environment at a Medicare agency. This starts with a workplace that empowers people to do their best work. Come build a rewarding career and make a meaningful impact on peoples’ lives in an environment that values your determination. Join our diverse, inclusive team and get ready to crush your goals! Job Description: OVERVIEW: The Service Desk Specialist I boosts productivity by solving challenging technical issues. This role requires advanced technical skill and creative problem-solving to handle complex and new system failures. REPORTS TO: The Service Desk Specialist I reports to the IT Support Manager in the IT department. ESSENTIAL DUTIES: The essential duties for this role include, but are not li...