Computer Technician
Tennessee Board of Regents · Nashville, Tennessee, US
Title: Computer Technician POSITION SUMMARY Installs, repairs and maintains campus technology across all seven of the College’s campuses. ESSENTIAL JOB FUNCT...
Job description
Title: Computer Technician POSITION SUMMARY: Installs, repairs and maintains campus technology across all seven of the College’s campuses. ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES: Troubleshoots and repairs microcomputer hardware and peripherals. Plans, designs and installs new endpoint devices and software systems. Administers and maintains software deployment systems and creates images and installation packages. Reviews and resolves service tickets for campus-related requests. Responds to technical dispatch requests escalated from the service desk. Maintains an inventory of campus technology equipment, supplies, parts and stock. Maintains an inventory of software and licensing. Works with third-party vendors to resolve technical problems when necessary. Troubleshoots network related issues and audio/visual systems. Supports and assists with technical infrastructure systems, such as electronic door access, security cameras and UPS devices. Occasionally travels throughout the service area to other campuses. REQUIRED QUALIFICATIONS: High School Diploma Three (3) years of relevant experience, including at least one (1) year in technical support. PREFERRED QUALIFICATION...