3rd line Technical Professional

Job description

Job Req ID : 56993 Posting Date : 19/05/2026: Function : Service: Location : Leeds / Manchester: Salary : Competitive + Benefits: Job Description: Why this job matters: Based at Lloyds Banking Group Data Centres, co-located with Customer and LBG 3rd Parties. The role holder will provide technical support on complex networking and security issues and projects – liaising with customer representatives or vendors and directing other support staff where appropriate. Ensuring the smooth day to day running of the multi-disciplined operational service contracted by the customer. What you'll be doing: - Provide onsite 3rd line technical expertise while supporting and protecting LBG’s large enterprise network. You will be expected to understand and collate requirements and challenges that the customer provides, then act on them using your expertise in a timely and efficient way so as to provide the best service possible. - Collaboration with both customer and BT technical teams in the support of new and existing technology infrastructure, including design work and implementation, diagnostic and project tasks across the board. - Manage and work independently with external 3rd party suppliers...