Bartender, Bar

Job description

Hilton Garden Inn Midland, TX Schedule: Friday, Saturday and Sunday (Weekends Only) SECTION ONE: MCR Universal Role Standards EXECUTIVE SUMMARY: CLEANLINESS and FRIENDLINESS!: The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE: - Happy Guests - Spotless Cleanliness - Product Consistency & Quality - Teamwork DUTIES AND EXPECTATIONS: 1. Happy Guests 2. Spotless Cleanliness 3. Product Consistency & Quality 4. Teamwork SECTION TWO: Role Specific Duties and Expectations The Bartender provides customized beverage service to each of the hotel’s restaurant/bar customers in a friendly, energetic, and timely manner. Responsible for assuring the guest is having a great time and/or relaxing while at the bar. Associates are passionate about guest service and can communicate effectively and multitask. Responsibilities: - Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile. - Name Use: Use the guests’ names whenever possible, ensuring they feel properly welcomed. - Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores. - Recovery: Ability to handle ch...