Reception Supervisor, Pre-Opening - The St. Regis London

Job description

Reception Supervisor Coming soon to the heart of Mayfair, The St. Regis London marks the brand’s prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal. With signature butler service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies ‘Live Exquisite’—a celebration of London’s pioneering and glamorous lifestyle for the Luminaries of the world. We are seeking an exceptional Reception Supervisor to join our opening team at The St. Regis London. This is more than a supervisory role—it is an opportunity to help shape the guest journey at one of London’s most anticipated luxury destinations. You will support the Front Office leadership team in overseeing the daily operation of the Reception, ensuring a flawless arrival and departure experience while delivering personalised, anticipatory service. You will guide the team, assist with operational decisions, and be a trusted point of contact for both guests and hosts. Key Responsibilities: - Ensure an elegant and efficient check‑in and check‑out experience fo...