Solution Designer (f/m/d) – B2C Omnichannel

Job description

Solution Designer (f/m/d) – B2C Omnichannel Vienna | asap | Fulltime | unlimited Translate business needs into implementable, end-to-end solution concepts for the e-commerce platform, working closely with Solution Architects to align with technical architecture and platform strategy Lead solution discovery and requirement alignment through workshops with Product Owners, stakeholders, and technical teams Design scalable omnichannel solutions, defining system interactions, integration concepts, and customer journey flows Produce clear documentation and visual artifacts (user journeys, process flows, integration diagrams) to guide development teams Collaborate with international platform teams to ensure consistent platform evolution, agile team alignment, and continuous improvement of customer journeys and platform capabilities Explore AI-supported tools and approaches to enhance solution design, accelerate analysis, and identify optimization opportunities Do you have 5–10 years of IT experience with a focus on Software Engineering, Solution Design, and large-scale transformational programs? Are you skilled in designing service-oriented architectures, APIs, and microservices, and fami...