Guest Experience & Concierge Manager - Six Senses Ibiza

Job description

As Guest Experience & Concierge Manager, I fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. By embracing the Six Senses vision and values, I will deliver an exceptional experience for guests and develop hosts to be the very best they can be. Sustainability, Wellness, and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and its strategic planning and development and ensure all directives, practices, and initiatives are implemented, embraced, and adopted within the resort. Duties and Responsibilities: In this role, I will assume full responsibility for the efficient operation of the Guest Experience & Concierge team to provide exceptional guest experience, products, and services within brand operating standards. In this position, I commit to: - Ensure that all set policies, procedures, best practices are in place and rigorously enforced. - Work in partnership with all the resort departm...