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Partnership Program Manager

Facilities Management Express · Columbus, Ohio, US

FMX is pioneering a Partnership Program from the ground up.

Job description

FMX is pioneering a Partnership Program from the ground up. This is new territory for the organization, and FMX is looking for a Partnership Program Manager with proven experience building and scaling integration partner programs to serve as the internal subject matter expert and establish a repeatable, high-quality partnership motion. Responsibilities: As a Partnership Program Manager you will: - Lead scoping calls with customers and prospects to understand workflows, requirements, and acceptance criteria. - Review partner API documentation and align with Engineering to assess feasibility, effort, risks, and dependencies. - Make the call on whether a customer-sourced integration is strategically viable enough for FMX to build and support. - Pursue formal partnership steps with the vendor when appropriate. - Drive scope alignment and secure formal agreement via an SOW. - Coordinate delivery and testing with Engineering and the requesting customer. - Build and run a formal inbound partner intake process. - Define and maintain requirements for being considered an official FMX partner. - Lead partnership formation activities and document agreements and expectations. - Own ongoing part...