Consultant Lead, Professional Services

Job description

1. JD TITLE: Consultant Lead, Professional Services - Professional Services 2. ROLE SUMMARY / PURPOSE: This Senior Level consulting and implementation role within the Professional Services organisation contributes to the design, development, and delivery of enterprise-grade solutions. The role requires strong expertise in consulting with a focus on delivering high-quality outcomes. The individual will collaborate with cross-functional teams to ensure seamless integration and implementation of solutions, driving innovation and operational excellence. 3. KEY RESPONSIBILITIES: - Gather and analyse business requirements through workshops and stakeholder interviews - Design and configure enterprise solutions to meet client business needs - Lead or participate in system integration testing and user acceptance testing - Develop and deliver training materials and client documentation - Provide subject matter expertise on domain-specific processes and workflows - Support clients during implementation, go-live, and post-go-live stabilisation - Collaborate with technical teams to translate business requirements into technical specifications - Manage client relationships and communicate projec...