IT Support Technician

Job description

At Cumming Group, you will work on some of the world's most exciting projects in a dynamic environment where your success is measured by the impact you make. We are one of the fastest-growing project and cost management consultancies in the United States, as reflected in our top 10 rankings in ENR. With over 60 offices globally, an extremely diverse project portfolio, and double-digit year-over-year revenue growth, the opportunities to make your mark are limitless! We are currently hiring for an IT Support Technician to be based in our Columbia, SC office. This is a 100% in office position, supporting our internal employees who are located at 30+ offices across the US. No travel is required. The IT Support Technician is the initial support level responsible for internal technical support for computer workstation hardware, operating system, software, network, printing, and Internet access issues. Essential Duties & Responsibilities: - Answer calls and respond to tickets from the Support Desk ticketing system. - Communicate using MS Teams, email, and in person. - Gather the relevant information needed to identify, troubleshoot, and resolve issues. - Remote into TMs computers to insta...