Operations Manager - PM Shift

Job description

About the Role In this role, you will be responsible for meeting the people, cost, and service metrics while driving strategic and tactical direction for a distribution campus within the organization. You will be Customer Curious as you support and improve the customer experience and satisfaction through key metrics related to merchandise, order throughput, accuracy, and customer satisfaction while ensuring people development is a top focus. What You'll Do Drive accountability, standardize best practices and leverages support functions to optimize operational performance while meeting budgeted goals Ability to enhance our working together platform by driving a high performing team through performance and engagement Demonstrate ability to facilitate change and directional shifts; with the ability to make decisions and act without having all information available Establish and maintain effective partnerships within functional areas to maximize performance through peers and support functions Establish, plan, and implement the necessary employee engagement programs required to foster a culture of teamwork and continuous performance improvement Who You Are: Strong analytical skills, inc...