Mailroom Associate

Job description

SPS Global is seeking a detail-oriented and service-driven Mailroom Associate to support workplace operations and deliver a high-quality concierge experience. This role plays a key part in ensuring the smooth flow of mail, packages, document services, and office support functions within the business service center. The ideal candidate is proactive, organized, and customer-focused, with the ability to manage multiple operational tasks while maintaining a professional and service-first approach. Job Overview: The Mailroom Associate provides exceptional concierge and office services support across multiple operational areas, including mail processing, shipping and receiving, document services, and multifunction device (MFD) support. This role ensures accurate handling of mail and packages, supports business service center operations, and maintains a consistent 5-star service experience for corporate employees and clients. Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership What You’ll Do: Mail & Shipping Operations: Document & Business Service Center Support - Receive inbound mail and packages and input details into chain-of-custody systems - Sort...