Regional Manager

Job description

Compass is seeking a highly motivated and hands-on Canberra Region Manager to lead the operational performance, customer experience, and commercial growth of the ACT region. This is a hybrid role combining operational leadership, logistics coordination, customer relationship management, and business development. The role has been designed to strengthen Compass’ local presence within the ACT market, improve service delivery standards, and support sustainable regional growth. The successful candidate will act as the local face of Compass across Canberra — ensuring strong relationships with repairers, insurers, customers, and internal teams while delivering operational excellence and driving performance outcomes. This role is ideally suited to someone who thrives in fast-paced environments, enjoys ownership and accountability, and is passionate about customer service and team performance. About Compass: Since 2001, Compass has been the market leader in accident replacement vehicles. Our mission is simple: Reduce the Inconvenience for customers, clients, and each other. We achieve this through genuine care, teamwork, and a commitment to continuous improvement. We live our values every...