Pharmacy Technician Care Advocate (MTM & Adherence)
Centene Corporation · US
You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a div...
Job description
You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Job Description: Pharmacy Technician Care Advocate - Call Center - MTM & Pharmacy Adherence - 11am - 8pm (In your own time zone) Monday - Friday - Remote / WFH This is a work from home Call Center position. The main function is telephonic outreach to our members to complete medication reviews (MTM) and for Pharmacy Adherence. Training: 10am – 7pm Monday – Friday (EST / Eastern) for the first 2 weeks & 2 days only. Working shift: 11am – 8pm Monday – Friday (In your own time zone) - No exceptions Position Purpose: Supports the efforts of the clinical team through collaboration with prescribers and targeted beneficiaries in order to ensure appropriate, evidence-based drug selection and resolve medication-related problems. Provides medication therapy management (MTM) services via triage of inbound calls to the MTM hotline, monitors fax line for prescriber responses and completion of failed faxes, suppo...