Field Manager

Job description

Responsible for overseeing multi-unit optometric practices, driving profitable sales growth, and coordinating all aspects of the practice’s day-to-day business operations. Through leading others, the field manager is responsible for providing tools, support, and leadership necessary to drive revenue improvements and profitability, deliver key performance through strong behaviors, and ensure the execution of superior service through delivery of the highest patient experience in all areas of the practice’s team and business. Provide day-to-day management and resources to assigned practices, including development of goals to drive revenue, supported by a positive and productive patient-centric approach to service and care that ensures premier customer service, customer retention, as well as outstanding doctor satisfaction and retention Ensure that practices in their region are delivering customer service that exceeds patient expectations; develop strategies and enhancements to service delivery that drive patient loyalty Manage the business operations of assigned practices and be accountable for their financial and operational successes Implement and enhance process improvement initiat...