Restaurant Server
IHG · US
JOB OVERVIEW Provide fast and courteous service of food and beverages to guests and ensure quality of food and beverage presentation per established standards.
Job description
JOB OVERVIEW: Provide fast and courteous service of food and beverages to guests and ensure quality of food and beverage presentation per established standards. At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the Know which means we need you to: of getting things done. - Be charming by being approachable, having confidence and showing respect. - Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership - Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special. DUTIES AND RESPONSIBILITIES: FINANCIAL RETURNS: - Alert Outlet Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction. - May receive guest payments and process transactions as outlined in the cash and charge procedures as needed. PEOPLE: - Prepare food and beverages for service to hotel guests and present food according to established health and presentation standards. GUEST EXPERIENCE: - Greet all guests and take beverage and food orders in a promp...