Director of Client Services

Job description

Overview Director, Client Services – GTA: Location: Greater Toronto Area (Hybrid) Schedule: Monday to Friday Salary: $100,000 to $120,000: We are actively hiring for this position About Match Retail: Match Retail is a leading provider of sales execution, merchandising, and brand activation services for tier one brands across Canada. We partner with our clients to deliver measurable results through strong field execution, data-driven insights, and exceptional client service. Our teams operate nationwide, supporting programs that drive growth, visibility, and performance at retail. About the Role: The Director of Client Services is a senior leadership role responsible for overseeing key client relationships, driving program success, and ensuring exceptional service delivery across multiple programs. This role acts as a strategic partner to clients, internal stakeholders, and field leadership, ensuring alignment between client objectives, execution strategy, and operational delivery. The ideal candidate is a strong people-leader with deep experience in client management, retail programs, and cross-functional collaboration. Key Responsibilities: - Serve as the senior point of contact f...