Network Operations Engineer II

Job description

Description Network Operations Engineer II Hybrid Role – 2 Days/week required in the office Sunday to Thursday shift: Full-time City: Belfast: Ideal role for an advanced CCNA or a CCNP level engineer looking to expand their knowledge of network, security and cloud technologies. Job Description: The Network Operations Engineer II, will be responsible for supporting CME’s network infrastructure; through monitoring, troubleshooting and change implementation using Industry Standard, Best Practices. The Network Operations Engineer III will ensure the ongoing operation of service to end users & customers by ensuring that service is operated within agreed service levels, and in alignment to agreed policies, processes, and standards. The role will be key to ensuring the overall platform stability and its sustained delivery to clients and internal stakeholders. Key Responsibilities: Acts as first responders, helping to organize and control incident response. Day to day monitoring and management of our platforms to ensure that internal SLAs, operational KPIs and quality standards are met Handling complex technical support issues: Ability to support network faults, to conclusion in a multi ve...