Manager - Email and SMS Strategy and Operation (Memphis, TN or Remote in USA)

Job description

At ALSAC you do more than make a living; you make a difference. We like people who are different…because we’re different, too. As one of the world’s most iconic and respected nonprofits, we know what it’s like to stand out. That’s why we’re looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.® Job Description: We are seeking a strategic and results-driven Manager, Email & SMS Strategy and Operation to lead the planning, execution, and optimization of our lifecycle and promotional messaging programs. This role owns end-to-end email and SMS performance—balancing customer experience, operational excellence, compliance, and measurable business impact. You will partner closely with Marketing, Analytics, Technology, Creative, and Compliance teams to build scalable, data-led communication strategies that d...