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Patient Service Representative .6 days

Franciscan Health · Crawfordsville, Indiana, US

FPN Southside Family Practice Crawfordsville 1640 Crawfordsville Sq Dr Crawfordsville, Indiana 47933 The Patient Service Representative (PSR) is the first po...

Job description

FPN Southside Family Practice Crawfordsville 1640 Crawfordsville Sq Dr Crawfordsville, Indiana 47933 The Patient Service Representative (PSR) is the first point of contact with patients, family members and caregivers in the office. The PSR Float represents Franciscan Physician Network through face-to-face, phone, and electronic communication to provide information, direction and support to internal and external customers. This position collaborates with providers, management, and clinical staff to coordinate patient schedules and provide other administrative support. The ability to Compassionately engage in conversation with patients on their responsibilities for Copayment, Prepayment and Outstanding Balances. WHO WE ARE: Franciscan Health is a non-profit health care ministry with primary and specialty care physician groups located throughout Indiana and Illinois. Franciscan is known for our mission of caring. Our values of Respect for Life; Fidelity to Our Mission; Compassionate Concern; Joyful Service; and Christian Stewardship extend to our employees and patients. With 12 hospital ministries, Franciscan Health is one of the largest Catholic health care organizations in the Midwe...