Delivery Specialist

Job description

Summary / Objective At Bestway our Delivery Specialists play a pivotal role in our vision to enhance the customers rent to own experience. We expect our Delivery Specialists to be customer centric individuals that not only deliver products but also deliver an exceptional experience. Essential Functions: - Be a Bestway brand ambassador who reflects and promotes Bestway’s commitment to have the best products at the best prices delivered by the best people in the business. - Timely deliver, install, and demonstrate products at our customer’s home in a safe and respectful manner. - Protect all merchandise with the use of blankets, shrink wrap, and hand trucks while moving or loading product. When in doubt overprotect versus under protect. - Have the ability to learn and develop the skill to assemble products as well as do minor touch ups, repairs, and refurbishment to ensure all products are rent ready within 48 hours. - Build great customer relationships by utilizing communication and service skills to ensure customer retention and enhance the customer’s experience during all customer interaction. - Assist in managing customer’s accounts by securing on time payments and collecting on...