Customer Success Manager

Job description

About Us Snappy Kraken is a marketing program leader in the financial services industry. We believe that our work helps people achieve greater freedom. Our innovative solutions set us apart. - Our tools help financial advisors achieve greater freedom over their time. - Our content helps people achieve greater financial freedom for their families. - Our culture helps team members achieve greater freedom in where (and how) to live and work. - Financial content is stale; we make it interesting. - Marketing technology is complex; we make it simple. - Financial advisor brands are bland; we make them captivating. The Purpose of This Role: The Customer Success Manager (CSM) is a full-time, remote position at Snappy Kraken. Accessibility requirements are dependent on the role but could be expected during standard business hours Monday through Friday. This position is open to any candidates currently residing and eligible to legally work in the United States or Canada. As a CSM, you will oversee Freedom360, our premium all-in-one marketing solution for financial advisors. You will serve as the primary partner for our highest-value clients - building strong relationships, guiding them strate...