Field Service Engineer

Job description

Role: Gas Service Engineer Location: Covering the Birmingham / Coventry / Dudley area Business Unit: Viessmann: Contract type: Full time, permanent: As a Service Engineer you are responsible for completing warranty and chargeable repairs/breakdowns, delivering product training to staff and customers and supporting the Sales Team in the development of sales in the UK. In this role you will support both the Viessmann product ranges. You will enjoy a high level of autonomy to resolve problems and make decisions, ensuring high quality customer service is delivered at every opportunity. The role we have available will be ‘home-based’ , start and finish of the day at your home location, covering a large geographical area attending customers' properties. The ability to drive is essential for this role. As a Service Engineer, you'll be responsible for: Complete warranty and chargeable repairs/breakdowns Maintain records of performance reports: Deliver product training to staff and customers Support the Sales Team in the development of sales in the UK Deliver best in class Customer Service on-site in residential properties To be successful in this role, you should have: ACS Qualified gas en...