Hospital - Patient Admissions Representative - Intermediate

Job description

Under general supervsion, the Patient Access Representative (PAR) - Intermediate, will accurately collect and record patient information, while adhering to all relevant regulations and protocols. This role serves as the initial point of contact for patients, ensuring a smooth and seamless registration process. - Provide every patient with an exceptional and positive experience, striving for patient loyalty and confidence. - Greet and assist patients, families, and visitors courteously and professionally. - Verify patient insurance coverage and obtain pre-authorizations/referrals from insurance companies as required. - Provide basic financial counseling to patients, explaining insurance benefits, coverage limitations, and any out-of-pocket expenses or co-payments required. - Perform Hospital cash reconciliation, and secure payment entry in adherence to financial and cash control policies and procedures. - Provide assistance with questions regarding scheduling guidelines and clinical protocols. - Serves as a liaison between the Patient Access Representative and clinics to resolve scheduling errors and patient issues. - Collaborate closely with clinical staff, administrative personnel...