PBX Telephone Operator - Slidell Memorial Main - SSP/PRN

Job description

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today! This job answers all incoming calls on the main telephone line. Pleasantly assists all patients, family members, physicians, visitors, and employees professionally with questions or directions. Schedule Rotating Shifts - Holiday and Weekends Required Education: Preferred - High school diploma or equivalent. Work Experience: Required - 1 year of customer service experience. Knowledge Skills and Abilities (KSAs): Proficiency in using computers, software, and web-based applications. Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process. Excellent customer service skills and...