Client Coordinator - Lead (31588)

Job description

Job DetailsJob Location: Atlanta, GA 30305Position Type: Full TimeSalary Range: $18.00 - $18.00 HourlyTravel Percentage: NoneMCMC is looking for a full-time Client Coordinator Lead to join their team! The Client Coordinator Lead is responsible to assist with the daily workflow and acts as a senior team advisor. This position ensures all client inquiries are handled with the highest degree of quality customer service and in compliance with all regulatory and company standards. This is a remote role with the work schedule of: Monday to Friday, 8:30am to 5:00pm EST. ESSENTIAL DUTIES AND RESPONSIBILITIES: Assists in providing overall support to the department and ensuring all client inquiries and product lines are completed on time at the highest level of quality and in the most effective and efficient manner possible. Acts as a team advisor by answering departmental questions and assisting with continuous training to strengthen departmental procedures. Maintains daily contact with the QA department regarding workflow and pending report status. Handles and responds promptly to inquiries from clients and/or anyone acting on behalf of the client regarding questions, report status, concer...