Team Member Customer Care - Part Time - Work At Home (OK, AL, GA Applications Only)

Job description

Who We Are At Academy Sports + Outdoors our vision is to be the best sports + outdoors retailer in the country — but what truly sets us apart is our people. We’re a passionate, purpose-driven team that’s as committed to each other as we are to our customers. We’ve spent over 80 years building a culture that puts people first. We believe in creating opportunities for growth, fostering meaningful connections, and supporting every Team Member’s journey. What fuels us? Our belief in the power of fun. Here, you won’t just help customers gear up for their next adventure — you’ll launch one of your own. Whether you're starting out or leveling up, Academy is a place where fun can’t lose! Education : - High school diploma or equivalent required Skills: Responsibilities: - • 6+ months experience in a customer service-related role required - • Experience in an Omni Channel Contact Center environment preferred - • Previous Work at Home experience preferred - Strong written and verbal communication skills, with the ability to interface effectively with individuals, both internally and externally - Maintain the customer’s perspective as a driving force behind activities - Strong analytical, prob...