Shift Manager VLT - Eldorado Scioto Downs ( Columbus, Ohio )

Job description

Oversees the daily VLT operations of the gaming floor. - Scheduling for all employees on their respective shift - Charting attendance - Issuing disciplinary actions when needed - Maintain interaction with Manager of VLT Operations and assistant shift managers to pass on any pertinent information - Log all the day’s events in the log book - Meet and greet jackpot winners of certain amounts when the assistants are not available to do so, and assist the guests with any needs, questions, or problems they may have. - Be available to all assistant floor managers, supervisors and attendants for any needs they may have, - Be on the lookout for any suspicious activities, and assist with any projects they need completed. - All other duties as assigned. - Must be 100% customer service focused, possess good interpersonal skills, be organized and be able to work in a fast paced and demanding environment. - Must be detail-oriented, possess computer skills and handle multiple tasks simultaneously. Confidentiality a must. - Must have knowledge of all Games on the Gaming Floor and be able to determine proper payouts. Must also have basic computer skills. - Must be able to stand/walk/ sit for extend...