Care Navigator IPA

Job description

Salary Starting at $17.00 / hour Overview: Elderwood IPA is seeking a Care Navigator to join our incredible growing team of professionals! Why should you join Elderwood IPA? Monday-Friday Schedule w/ no weekends or overnights Medical, Dental & Vision upon 1st of month following 60 days of hire Up to 140 hours (19 days) of PTO time PLUS six (6) holidays within the 1st year 401(k) retirement plan with vested employer match up to 4% Substantial Referral program: Care Navigator Overview: Reporting to the Manager, Social Work, the incumbent assists the clinical staff with case management responsibilities. These include speaking with clients or providers, Electronic Medical Record (EMR) documentation, ordering and managing client supply requests, and performing audits. Responsibilities: Care Navigator Essential Job Functions: - Answer, follow script, and simultaneously document incoming calls in the designated Health Protected Information (HPI) system. Providing an answer or information to member questions and whether to route calls to a Care Manager. - Able to successfully interact with clients who have cognitive, mental health, or social challenges. - Responsible for completing assigne...