E-Billing & Compliance Analyst

Job description

OVERVIEW: The E-Billing & Compliance Analyst is expected to maintain expertise in e-billing tasks and provide superior customer service to the Firm’s clients, attorneys, advisors and staff, and ensure that all client billing arrangements are set up accurately within 3E. This position is responsible for providing e-billing support to the Billing team, including onboarding new clients and troubleshooting invoice submission issues. This position will also support the Compliance and Billing team with client engagements that are governed by Outside Counsel Billing Guidelines (OCG’s), ensuring all client, matter, timekeeper, rate and e-billing configurations align with OCG’s and engagement terms. RESPONSIBILITIES: - Works in partnership with partners, Billing Specialists, the Collections team, clients and e-billing vendor representatives; - Collaborates with Business Intake, Billing Management, Pricing and Billing Partners to ensure that clients' OCG’s and specifications are received, reviewed, documented, distributed and adhered to; - Reviews OCG’s and establishes needs for client matter setup to use tasks/activities, cost constraints set-up, mapping parent relationships and the use of...