GCDM - Customer Journey Expert Customer Data

Job description

Your work environment – GCDM Tribe Our Global Customer Data Management (GCDM) Tribe contributes to the ING strategy by delivering customer data services which can be globally integrated into the mobile, web and assisted channels of our consuming entities: ING Retail, Business Banking and Wholesale Banking. The Tribe is globally organised, with over 160 people working in Amsterdam, Manilla, Bratislava, Bucharest and many more ING countries. The Tribe consist of three different domains, strongly engrained with architects and engineers and supported by a CoE customer data management. Individual, organisation and user access (party) data management Mandates and permissions data management: Supporting Digital products & Platform digital products In the Party Data Management Doman we are searching for a Customer Journey Expert to join one of our feature squads responsible for delivering a suite of global data services to manage, validate and govern data related to individuals and organisations. These services include a front- and backend components, and are delivered on our platform OnePAM. The role: As customer journey expert, it will be your responsibility to deliver global customer da...