Customer Service Representative

Job description

El Dorado Disposal , a Waste Connections company, is looking for a high energy Customer Service Representative to join the team in Placerville, CA ! The schedule will be Monday-Friday 8:30am-5pm . Starting pay is $22.00 per hour. The pay range for this job category is $22.00 - $23.00 per hour. DUTIES AND RESPONSIBILITIES: Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems. Interviews customers and records interview information into computer for customer service , talks with customers by phone and in person, to receive orders for installation, turn on, discontinuance, or change in service. Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders. Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient. Delivers services to customers in a manner that promotes goodwill. Interacts with customers and Waste Connections employees to determine service requirements and resolve problems or complaints in a courteous manner Work in a fast paced, co...