Crew Accommodations Senior Supervisor

Job description

What We Need Corpay is currently looking to hire a Crew Accommodations Senior Supervisor within our Airline Division – TA CONNECTIONS. This role is located in Heathrow, United Kingdom. This position oversees Crew Accommodations Agents, Team Leads, and Supervisors, ensuring efficient daily operations and cross-department coordination. The role focuses on leadership, productivity, compliance, mentoring, and continuous process improvement. How We Work This role operates in an office environment depending on business needs. Corpay will provide assigned workspace or home office setup, company-issued equipment, and required training. Role Responsibilities Supervising Agents, Team Leads, and Supervisors on daily assignments - Monitoring a large remote global team - Assisting with emergency crew relocations and high-impact IROP situations - Coordinating with Crew Scheduling and internal departments - Monitoring access to systems and reporting issues to IT - Ensuring proper use of tools and technology - Maintaining positive communication and professional standards - Reporting incidents to appropriate departments - Monitoring attendance and team adherence - Preparing and reviewing KPIs and S...