Courier Dispatcher
VCU Health · US
The Courier Services Dispatcher will coordinate and oversee the daily operations of courier services including the transport of specimens, pharmacy items, su...
Job description
The Courier Services Dispatcher will coordinate and oversee the daily operations of courier services including the transport of specimens, pharmacy items, supplies and shuttle services for patients and visitors while utilizing logistics software and routing tools to ensure timely, efficient, and safe transportation across all services. The Courier Services Dispatcher will also oversee all patient parking areas to include access control systems, guest and special event parking, enforcement, cleanliness and shuttle operations for patients and visitors. Essential Job Statements: Coordinate and dispatch courier routes for specimen delivery, pharmacy distribution, medical supply transport and interdepartmental deliveries Manage daily shuttle services operations, ensuring timely pickups and drop-offs for patients, families and visitors Monitor courier and shuttle activity in real-time using logistics software and GPS tracking tools Optimize routes and schedules to improve efficiency, reduce costs and maintain service quality Respond to on-demand and priority delivery requests, adjusting routes and schedules as needed Communicates effectively with drivers, staff and vendors to ensure seam...