Parts Advisor
Mercedes-Benz of El Cajon · El Cajon, California, US
Overview The Parts Counterperson is extremely knowledgeable about automotive parts and accessories and can accurately answer questions and satisfy customer r...
Job description
Overview The Parts Counterperson is extremely knowledgeable about automotive parts and accessories and can accurately answer questions and satisfy customer requirements in person or on the phone. He or she locates automotive parts within the current inventory or from other sources (such as the internet, vendors, other dealerships, etc.) and arranges for delivery and installation. The ideal candidate has at two years of experience with automotive parts and accessories, preferably in a dealership. He or she must have a pleasant and courteous personality, strong customer service and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills. Experience with ADP software and fluency in Spanish a plus. In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays. Responsibilities: - Completes sales by entering purchased items into sales/inventory system, obtaining payment, adding purchase to credit account, and issuing sales receipts - Takes customer orders and clarifies requests, identifies automotive parts, and offers...