International Customer Service Professional - Export Specialist

Job description

Company Description Are you passionate about international logistics and customer service? As an International Customer Service Professional - Export Specialist, you will play a pivotal role in supply chain operations. Based in Elsbethen, Austria, you will manage the end-to-end order-to-cash process (O2C), oversee product launches, and contribute to system and process enhancements for your assigned markets. Join our dynamic International Customer Service team within Global Operations, where you will have the opportunity to collaborate with internal and external partners, ensuring seamless export operations and driving excellence in logistics and customer service. Job Description: ORDER MANAGEMENT & EXPORT ADMINISTRATION: You will manage the end-to-end order-to-cash process, including credit risk management, order handling, and coordination of shipping activities with subsidiaries and distribution partners. This involves overseeing transport planning, monitoring shipments to ensure they reach their destinations, and managing accurate invoicing and credit risk for finished goods, visibility items, and branded vehicles. Additionally, you will prepare export documents and certificates,...