IT Support Specialist II

Job description

Build the Future with Us — EquipmentShare is Hiring a IT Support Specialist II At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before . We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares. We’re hiring a IT Support Specialist II at our Corporate Headquarters in Columbia, MO and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction. This position is onsite The IT Support Specialist II provides intermediate to advanced technical support for EquipmentShare employees, handling escalated issues, troubleshooting operating systems and applications, and ensuring network connectivity. This role involves mentoring Tier 1 support, maintaining the knowledge base, collaborating with other IT teams and vendors, participating in new software/hardware testing, and performing application clean-up/audits. The specialist also serves on projects, has on-call rotation duties, and occasionall...