Field Service Specialist

Job description

Field Service Specialist 📍 Detroit, Michigan / Remote-Field Based Metrohm USA delivers technical solutions, trusted partnerships, and tangible results. Join us! We are the North American division of Metrohm AG (Herisau, Switzerland), a global leader in high-precision laboratory instruments and solutions for chemical analysis. We’re currently seeking a Field Service Specialist to support our customers across Michigan and Northern Ohio. 🔬 What You’ll Do As a Metrohm Field Service Specialist, you’ll be the face of our Service team—providing technical support and on-site service that keeps our customers’ instruments running at peak performance. You will: 📍 Territory This role covers Michagan and Northern Ohio and will be based in the Detroit metro area. Candidates should be comfortable managing travel and adapting to varying client needs and environments. ✅ What You Bring - Perform installations, repairs, calibrations, certifications, preventive maintenance, and refresher training for benchtop analytical systems. - Support customers both on-site and remotely (via phone, email, Teams). - Manage a dynamic schedule across the territory. - Build strong customer relationships through expert...