District Service Manager - CA

Job description

Yamaha has an excellent opportunity for a Service Manager to join our Marine team in a field role . The assigned territory includes California, Arizona, Nevada and New Mexico . In this role you will provide technical support for Retail Customers, Yamaha Dealers, and OEM Boa t Builders and may provide support outside of assigned geographic area. This position requires the ability to troubleshoot and resolve complex technical issues across multiple levels. What you'll be doing: - Provide counsel to retail customers through assigned customer relation visits and Yamaha Marine dealers through assigned technical visits. - Train new Marine dealers in business operations and processes of Yamaha, including system books and libraries. - Plan and execute mini clinics and dealer development visits. Review Marine Link profile(s) to determine recommendations and suggestions for dealer improvement. - Communicate on items related to service issues by completing timely Yamaha Customer Relationship Management System (YCRMS) Reports, Monthly Reports and Market Information Reports. - Work with District Marketing Managers to improve the dealer network by coordinating assigned Boat Shows and responding...