Senior IT Service Specialist

Job description

WHAT MAKES US, US: Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp! At its foundation, SimCorp is guided by our values — caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered. If you like what we’re saying, keep reading! WHY THIS ROLE IS IMPORTANT FOR US: As a Senior IT Service Specialist where the primary focus is on the Onsite Support for our HQ and Market Units, you will oversee the full scope of services within the Incident Management, Request Fulfilment, and Facility Management. This role invites you to join an international onsite support team that is committed to ensuring quality service globally. You will also collaborate closely with a local team of Service Desk consisting of four members where two of th...