Fleet Quality Technician

Job description

At Coco, we’re revolutionizing last-mile delivery with autonomous robots, making deliveries faster, more efficient, and more sustainable. As a member of this team, you’ll take a data-driven approach to uncovering patterns, diagnosing failures, and driving long-term fixes across both hardware and software. About the Role: As a Fleet Quality Technician , you’ll be the backbone of our robot operations, assembling, maintaining, and deploying delivery robots with precision while leading efforts to diagnose and resolve hardware, electrical, and IoT issues. You’ll design repeatable solutions that scale, perform hands-on repairs and testing, and provide critical feedback that drives future hardware improvements. This role is fast-paced, technical, and highly dynamic—perfect for someone who thrives on problem-solving, takes pride in getting things right the first time. What You’ll Do: Serve as the technical lead during robot deployments, identifying and resolving mechanical, electrical, and software integration issues in real time Own the root-cause analysis and resolution process for fleet quality issues that impact launch success or fleet uptime Design and implement scalable SOPs, tools,...