Capability Support Specialist

Job description

About Us Australian Ethical is one of Australia’s fastest-growing super fund and ethical investment managers. We are ASX-listed with over $14 billion in funds under management and offer a selection of award-winning managed funds and superannuation products. Our purpose is to invest for a better world, and we have been pioneers in this space for almost 40 years. For us, investing has two aims – generating solid financial returns and a positive impact for people, planet, and animals. At Australian Ethical, we prove that money can be a force for good. We do this by staying true to our purpose, which is embedded throughout our organisation and drives our everyday activities as a business, investor, brand, employer, and corporate citizen. We’re a registered B Corp and fully committed to an inclusive, equitable and forward-thinking workplace culture. Your New Role The Capability Support Specialist plays a pivotal role within our Client Services (contact centre) team, driving excellence in knowledge management, training, and quality to uplift our customer service capability. As a trusted partner to operational leaders, you will ensure the team has access to accurate, up‑to‑date informatio...