Warranty Supervisor

Job description

Join our Toyota Material Handling North America Warranty Team as a Supervisor The Role: We’re seeking a passionate and dedicated Warranty Supervisor who brings strong decision-making skills and expertise to the table. In this role, you will collaborate with multiple departments and lead a dynamic and diverse team to achieve shared goals. We value innovative and creative ideas. If you enjoy tackling challenges with positivity and possess a can-do attitude, then this role may be great fit for you. What You’ll Be Doing: - Collaborate with Technical, Legal, Compliance, Original Parts Manufacturers, and Raymond Aftermarket Teams - Prepare and review communications and technical documents - Establish and monitor key performance indicators - Develop and deliver trainings/support for dealer engagement - Ensure fair and consistent application of policies - Propose and implement process improvements - Provide updates and summary reports for stakeholders - Supervise a team of Warranty Specialists - Train on processes and oversee day-to-day successful warranty operations - Implement and model a culture of continuous improvement What We’re Looking For: - Experience in technical writing, cross-d...