Billing Analyst

Job description

Giacom are the only provider of Comms, Cloud, Hardware and Billing all through one platform. Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses. We’re looking for a detail-oriented and customer-focused Billing Specialist to join our Premium Assist team. In this role, you’ll be at the heart of delivering accurate and timely billing on behalf of our premium managed customers, acting as a trusted extension of their billing departments. You’ll develop a deep understanding of each customer’s unique billing processes and requirements, ensuring that all orders are accurately entered into our billing systems. Your proactive approach to resolving queries and your knowledge of Telecom billing will help our customers bill their end users correctly and confidently. What you'll be doing: Ensure accurate and timely billing for telecoms and IT services on behalf of managed clients. Act as a billing partner to clients, managing invoicing and end-user queries with professionalism. Maintain data accuracy by processing completed orders and performing regular billing...