Senior Product Designer

Job description

About this role: Wells Fargo is seeking an XD Senior Product Designer for Fargo, our AI-powered virtual assistant. Using AI tools and technology, we design conversational experiences to improve financial lives and spark joy for our 30+ million customers. This role blends journey design, UI design, content curation, and prompt creation, working closely with product and tech partners to design GenAI experiences that feel thoughtful and human. We all operate as empowered experts with strong design rationale, radical candor, plenty of fun, and an obsession for creating delightful, customer-first experiences. In this role, you will: - Design and deliver customer experience solutions for (and using) generative AI - Actively collaborate with Product and Technology partners to prompt, prototype, specify and test design solutions from concept to launch. - Blend design and AI tools (ex: Figma, FigmaMake, CoPilot) to accelerate ideation, execution, and quality of design output - Employ a broad array of user-centered design techniques to arrive at supportable and well-specified designs. Ex: customer experience brief, utterance analysis, market survey, wireframes, visual comps, prompting, conte...