Customer Success Manager NL/FR/EN - Brussels, Louvain-la-Neuve & remote

Job description

Company Description At Commuty we’re making parking & commuting smarter for companies. We help employees organize their workday in the most efficient, happy and green way! Since we started, we worked for many types of companies, from small to big ones, such as AG Insurance, Social Lab, L’Oréal or UCB. We have ambitious goals for the coming months, and we need ambitious new team mates to reach them. We’d love your help here! Job Description: You are good at maintaining excellent Customer Relationships , and you’d like to serve a cause that matters? You love finding creative solutions to complex issues? You want to work with a young and dynamic team of incredibly driven people, to accelerate our growth? We have a space for you! WHAT WE EXPECT FROM YOU: As a Customer Success Specialist, you’ll be in charge of ensuring our Customer’s well-being and making their experience with Commuty the best it can be. This includes various tasks: 1. Manage the Customers This is the “Account Management” part of the job. As from the signature of the contract, you will be the Commuty contact person for the Customers you manage. Your tasks will mainly be: Act as Project Manager for the launch of newly s...