Field Service Manager

Job description

About Us: Headquartered in Dallas, Texas, Divcon delivers fully integrated automation solutions nationwide that optimize performance, energy efficiency, and reliability across HVAC, lighting, power monitoring, and mission-critical systems. Leveraging advanced technologies - including Allen-Bradley PLCs, Ignition SCADA, and Delta DDC systems - we combine deep technical expertise with field-tested execution to deliver precise, scalable, and high-performance solutions. About the role: Lead and coordinate a team of service technicians. Responsible for deploying, commissioning, maintaining, servicing, troubleshooting, and optimizing mission-critical building management systems (BMS), electrical power monitoring systems (EPMS), and telemetry analytics in data center environments. Ensure projects are delivered on time, on budget, and in line with sustainability, reliability, and performance goals. Qualifications: - Oversee scheduling, dispatch, and execution of field service work across multiple customer accounts. - Ensure adherence to SLAs, response times, and customer commitments on reactive dispatch and preventative maintenance work. - Review and approve service tickets, quotes, and bi...