Head of Internal Tools Engineering

Job description

About the Role You will architect, build, and scale the internal technology ecosystem that accelerates workforce productivity, eliminates operational friction, and gives the company a compounding infrastructure advantage. You will treat internal tools with the same product rigour and user-centricity as any external product — because the quality of internal systems directly determines organisational velocity. You will lead a cross-functional engineering team, make high-stakes build-vs-buy decisions, and drive AI adoption into internal workflows. This role requires someone who can see the company’s operational architecture as a system design problem and solve it with software. What You Will Do: Internal Platform Strategy & Roadmap: Own the end-to-end strategy and roadmap for all internal tools, platforms, and automation — treating internal technology as a product, not a cost centre. Make strategic build-vs-buy decisions, knowing when a custom-built solution creates a lasting advantage and when a SaaS tool is the right answer. Map current and next-state process flows across the entire internal toolchain and lead systems transformation for internal teams. Systems Architecture & Enginee...